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    We would like to THANK ALL of OUR FELLOW "FURRBALL LOVERS" for supporting our practice, giving us the opportunity to serve you and your pets, and partnering with us to help our animal friends have long, healthy, and happy lives! We are so grateful that you are part of our family

    Pembroke Promises:

    1. We will kindly welcome you and your pet to our hospital.

    2. We will treat you and your pet like you are members of our family.

    3. We will show concern for you, your pet(s), and your family members.

    4. We will work with you to create a plan that is best for your pet's well-


    5. We will be honest, trustworthy, and loyal with you.

    6. We will provide you with a written estimate to the best of our abilities.

    7. We will take the time to discuss your concerns, our findings, our

         concerns, and your pet's health.

    8. We will make every effort to have a long-term relationship with you

        and your pet(s).

    9. It is always our intention to do what is best for your pet.